Super cena

Citizen Centric Evaluation of Service Excellence - Patil Minal

Name: Citizen Centric Evaluation of Service Excellence - Patil Minal
Brand: KS OmniScriptum Publishing
Availability: InStock

+ Dodaj do porównania Dodaj do listy zakupowej

Rozmiar

uniwersalny

388,33 zł

/ szt.

Najniższa cena z 30 dni przed obniżką: ~~368,02 zł~~ / szt.+5%

Cena regularna: ~~391,38 zł~~ / szt.-1%

Możesz kupić także poprzez:

Produkt dostępny

Darmowa i szybka dostawa od 199,00 zł

14 dni na łatwy zwrot

Bezpieczne zakupy

This book investigates citizen satisfaction with public services in Gujarat, exploring dimensions of public administration, challenges, and recent initiatives. It delves into subjective and objective assessments, citizens' dissatisfaction, and reactions to service failure. The research outlines objectives, hypotheses, design, and acknowledges study limitations. The theoretical framework discusses service quality dimensions, while the literature review explores satisfaction, public administration perception, and the Common Service Center program in Gujarat. The research methodology details objectives, hypotheses, design, variables, tools, and limitations. Data analysis includes demographic factors, quality index, satisfaction scale, and trust in the Gujarat government. Research findings and recommendations aim to enhance citizen satisfaction and public service delivery in the state.

EAN: 9786207469550

Producent

KS OmniScriptum Publishing

Kod produktu

760GNL03527KS

Rok wydania

2024

Elementy

Oprawa

Miekka

Format

15.2x22.9cm

Język